Customer service Team
At Remote Solutions we are ready to supply you with a dedicated individual who will handle all your necessary requirements in Thailand, Indonesia, and Singapore. Our team are all fully trained in customer service and we can provide persons fluent in English, German and French.
Whether you need someone to take your calls, answer emails or deal with enquiries we can help, and you will get full-time attention from our experienced personal assistants. With offices in the UK and in Singapore Remote Solutions has 8 years of experience in supplying customer service and personal assistants to companies from the UK and EU states, and we take great pride in our dedication to quality service.
With more than 100 staff to choose from, each of whom is fully trained and ready to attend to all your business needs, you can rely on Remote Solutions to find the right person at a price that you will appreciate.
Call & Email answering
You can hire staff from Remote Solutions to answer and make calls. They may also be used to handle your appointments and engagements. We can help with responding to emails and messages, with general customer service enquiries, and any other day to day business requirements you may need. We provide personnel who have training in all areas for you to train specifically as you require.
At Remote Solutions we understand the needs of overseas businesses can be best serviced by local operatives with fluency in the relevant languages and an understanding of local customs and business practices. Our operatives will ensure you are always up to speed with the services you require.
We can help with on the move communication by connecting either a mobile or landline telephone number to a VoIP internet service. This will allow you and your staff to answer calls wherever you may be in the world at no extra cost. We can also offer similar services for Wi-Fi connections at competitive rates. We will include smartphone and laptop so all our staff comes with smart phone and laptop included in the price.
Should you have any special requirements in terms of the equipment you need our operatives to use when working full time for you, we can help by finding the right person and a small extra charge may be applied for such specific work. For general PA and customer service roles you will find our rates to be extremely competitive indeed, and we are open to enquiries for special roles other than those we offer as standard.